When a fee is refundable and when it stops being refundable, how recurring services are cancelled, and how a refund is paid.
This Policy forms part of the Agreement and is incorporated into the Terms of Service by clause 9.3 thereof. Terms defined in the Terms of Service have the same meaning in this Policy.
This summary is provided for convenience only. It does not form part of this Policy and creates no rights or obligations. In the event of any inconsistency between this summary and the clauses below, the clauses prevail.
1.1. Fees are earned progressively as the Services are performed. A Fee attributable to a stage of the Services is refundable until that stage commences and is not refundable thereafter.
1.2. State Fees are not refundable once incurred, irrespective of the stage reached.
2.1. Where the Client cancels before the Operator commences review of the Client's documents, the Operator shall refund the setup fee less State Fees already incurred.
2.2. Where the Client cancels after the Operator has commenced review of the Client's documents, the setup fee is not refundable.
2.3. For the purposes of this Policy, review of the Client's documents commences when the Operator begins examination of the Client's documents, translations and legalisations against the requirements applicable to the Client's case.
2.4. The Operator shall notify the Client in writing before commencing review of the Client's documents.
2.5. Where the state registry refuses an application filed by the Operator, the Operator shall correct and re-file the application without further charge, save that the Client shall bear any State Fee payable in respect of the re-filing. This clause does not apply where the refusal is attributable to information provided by the Client which was false, incomplete or provided late.
2.6. Where registration proves impossible by reason of a legal impediment which the Operator should have identified before issuing the Invoice, the Operator shall refund the setup fee in full. Where registration proves impossible for any other reason outside the Operator's control, the Operator shall refund that part of the setup fee attributable to Services not performed.
2.7. Where the Operator declines to act or ceases to act under clause 4.4 of the Terms of Service, it shall refund all amounts received from the Client less State Fees already incurred, at whatever stage the engagement has reached.
3.1. Director services, registered address services and accounting services are charged by service period.
3.2. The Client may cancel any recurring Service at any time by written notice to oi@jurishq.io. No period of notice is required and no reason need be given.
3.3. Cancellation takes effect at the end of the service period already paid for. The Service continues until that date and no further Fee is charged.
3.4. Fees for a service period already paid for are not refundable in whole or in part.
3.5. Where director services are cancelled, clause 6.7 of the Terms of Service applies. The Client shall appoint a replacement director and procure registration of the change. Fees for the director service continue to accrue until the change is registered.
3.6. Upon cancellation the Operator shall deliver to the Client the accounting records and corporate documents of the Company in a usable form, without charge. The Operator shall retain copies for the periods specified in the Privacy Policy.
4.1. The following are not refundable once incurred:
4.1.1. state registration and state service fees;
4.1.2. fees for electronic digital signatures and personal identification numbers;
4.1.3. notarial fees;
4.1.4. translation, apostille and consular legalisation fees;
4.1.5. courier charges; and
4.1.6. bank charges, including deductions by intermediary banks.
4.2. Amounts collected from the Client in respect of State Fees but not yet disbursed are refundable.
5.1. Where the Operator fails to file a return by the statutory deadline or files a return incorrectly, clause 7.2 of the Terms of Service applies. The Client may elect between payment of the resulting penalty and interest by the Operator, and refund of the Fees for the service period in which the failure occurred.
5.2. The remedy under clause 5.1 is the Client's sole and exclusive remedy in respect of that failure, and does not apply in the circumstances set out in clause 7.4 of the Terms of Service.
6.1. Refunds are paid by bank transfer to the account from which the original payment was received. The Operator shall not pay a refund to any other person or account.
6.2. Refunds are paid in United States dollars in the amount received by the Operator.
6.3. Refunds are paid within 10 working days of the Operator's agreement to the refund.
6.4. Bank charges applicable to the refund transfer are deducted from the amount refunded.
7.1. A request for a refund shall be submitted to oi@jurishq.io stating the Invoice number and the amount claimed. The Client is not required to state a reason for cancellation.
7.2. The Operator shall respond within 5 working days, stating whether the refund is agreed and, where it is refused, the provision of this Policy relied upon.
7.3. Where the Client disputes a refusal, clause 14.3 of the Terms of Service applies. Written claims are answered within 15 calendar days.
8.1. Nothing in this Policy excludes or limits any right of the Client under the civil legislation of the Republic of Uzbekistan to withdraw from a contract for the provision of services subject to payment of the costs actually incurred by the Operator.
8.2. Where the application of this Policy and the application of clause 8.1 produce different results, the Client is entitled to the more favourable of the two.
9.1. Notices under this Policy shall be sent to oi@jurishq.io or, where a physical copy is required, to Tashkent, Oltintepa street 260, Republic of Uzbekistan.
9.2. This Policy is governed by the law of the Republic of Uzbekistan and is published in the English language. Any translation is provided for information only.
The public offer for the provision of services — what we undertake to do, what we do not control, how fees are earned, and how the agreement ends.
What personal data we collect, why, who it is disclosed to, where it is hosted, and the rights a data subject can exercise.
Questions about any of this go to oi@jurishq.io — a written claim is answered within 15 calendar days.